Let’s work together

Get in touch with the CyberShieldScan team

Share public bug reports and feature ideas via GitHub, or reach our security team privately by email for sensitive topics.

GitHub issues

Perfect for public bug reports, feature requests, and feedback. Issues stay visible for the community and help us prioritise the roadmap.

• Track the status of your request in real time
• Attach logs, screenshots, or PoCs
• Receive notifications when we respond or deploy

Open an issue on GitHub

Confidential questions

Choose email when you need to share information that should remain private. Our team replies within one business day.

• Share responsible disclosure details safely
• Ask about contracts, compliance, or privacy
• Receive a direct reply from our security engineers

Send a confidential email

Response time commitments

• GitHub issues are triaged and labelled within 24 hours.
• Emails receive a personal reply within one business day.
• Critical security disclosures are escalated immediately to the on-call team.

Please include as much context as possible (steps to reproduce, logs, screenshots). It helps us investigate and respond faster.